Please read and agree to be bound by Jooles Crafts policies which are detailed below.
By shopping with Jooles Crafts you are accepting and agreeing to the terms and conditions we operate under. The only details we require for you to make your purchase will be the address to which your goods will be dispatched to and email address. Jooles Crafts will keep a record of this to deal with any issues and ensure we are able to give you the best customer care. Jooles Crafts may also let you know of any periodical special offers only available to our current customers. Should you not wish to receive any offers please let Jooles Crafts know by email.( see contact section)

Address: Jooles Crafts. 11 Maithen Crescent, Shrewsbury, Shropshire. SY5 8QE

To ensure adequate security is in place for the transaction we accept payment through paypal. All prices on Jooles Crafts are in pounds sterling. The Customer is entitled to cancel the order up to eight working days after delivery, refund will be made once the goods are returned to us in the same condition as their original dispatch condition. Unless faulty, goods cut to measure such as fabric or ribbon cannot be returned. The content of Jooles Crafts is owned by Jooles Crafts. Any copying of the website for purposes other than personal non commercial use is prohibited without the written consent of Jooles Crafts.All use of the website and electronic interaction must be for a lawful purpose.

This privacy policy details how Jooles Crafts uses and protects any information that you give Jooles Crafts when you use this website.  Jooles Crafts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using Jooles Crafts, then you can be assured that it will only be used in accordance with this privacy policy statement. Jooles Crafts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are familiar with any changes.  We may collect, store and use information via Google Analytics about your computer and about your visits to and use of this website (including IP addresses, geographical locations, browser types and versions, operating systems, referral sources, length of visits, page views, website navigation paths).
We may also store and use information relating to any transactions carried out between you and us on or in relation to this website and information relating to any purchases you make of our goods or services (including names, email addresses, postal addresses, telephone numbers). We may also store information that you provide to us for the purpose of contacting Jooles Crafts including name, email address and message. Jooles Crafts will never authorise any of your personal information be given out to a third party or disclosed whatsoever. Personal information submitted to us via Jooles Crafts will only be used for the purposes specified in this privacy policy or in relevant sections of the website. We may use your personal information for the following purposes:
In the administration of the website.
To improve your browsing experience by personalising the website.
To enable your use of the services available on the website.
To send goods purchased via the website.
To send to you marketing communications relating to our business, which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
To deal with enquiries and complaints made by or about you relating to the website. Jooles Crafts may disclose your personal information in the following circumstances:
To the extent that we are required to disclose information by law.
In connection with any legal proceedings or prospective legal proceedings.
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). Except as provided in this privacy policy - we will not provide your information to third parties of any kind. We will take the highest level of precaution, in accordance with Industry Standards to prevent the loss, misuse or alteration of your personal information.  However, whilst Jooles Crafts takes all the necessary steps to exclude viruses from Jooles Crafts, we cannot guarantee that such attempts will be successful and therefore we cannot accept liability for such viruses and recommend that you have the relevant virus protection on your web browser.